Getting errors when asking questions from library
complete
Mindgrasp Development
complete
Thank you for your patience. This issue has been resolved.
Best
Mindgrasp Development
in progress
Hey all,
Yashaswi RKG
angelds-indeed
Thank you for sharing this issue. Please note that we have identified an intermittent problem with some requests and will have this fixed for you within the next couple of days. We apologize for the inconvenience and appreciate the feedback, as always.
Thank you for your patience!
Mindgrasp Development
Merged in a post:
QN A answering fails to give response on filter my library
a
angelds-indeed
message that shows above in stead of response is server cannot provide an answer. then it saids in the message to contact support
Moises Olivares
Hey Yashaswi RKG Mindgrasp is capable of dissecting multiple uploads at once with our Premium plan. Could you please reach out to support@mindgrasp.ai so our team can assist with troubleshooting this situation for you.
We hope to hear from you soon!
Y
Yashaswi RKG
Moises Olivares is this feature not available on basic plan? I am a basic user.
Moises Olivares
Yashaswi RKG Yes, The Multiple Upload Feature is not in our Basic or Scholar plan and if you would like to upgrade to Premium we are able to assist you with that as well
Y
Yashaswi RKG
Moises Olivares i can work with basic plan. My problem is when i use ask library function it gives me error. Please fix it.
Moises Olivares
Yashaswi RKG Our Development team is on it now and the update will be deployed at some point today. I apologize for the frustration this may have caused. If it does not get resolved within 24 hours please reach back out here our through our support email.